Site & Ordering Security
Site & Ordering Security
We guarantee a safe and secure shopping experience.
Our website is always open for business and you can order your tickets through the web any time of the day or night.
Providing a safe, secure and efficient shopping experience is extremely important to us at HSBCArena-Tickets.com. We want your ticket buying experience to be as safe, as smooth, and as pleasent as possible.Your personal details provided here are secure and private.
Secure Technology and Smart Practices
Your credit card number is protected with advanced data encryption.
Whenever you place an order through our Secure Server your details are protected using Secure Sockets Layer (SSL) encryption technology before they are sent over the Internet. SSL encryption technology makes it virtually impossible for your information to be stolen or intercepted while being transferred.
Your credit card details are deleted from our system after processing.
We delete all credit card information from our computer files once your order has been processed. This is a strict security policy instilled by our company to guarantee that your information is safe.
Our order site is scanned daily by ControlScan
Tickettransaction.com is scanned daily by ControlScan to guarantee that our site is protected and safe against online intrusions.
Our order processing site is tested and certified daily to pass the ControlScan Security Scan.
Research indicates sites remotely scanned for known vulnerabilities on a daily basis, such as those earning ControlScan certification, can prevent over 99% of hacker crime.
The "live" ControlScan mark (above) appears only on web sites which meets the ControlScan standard.
MaxMind Fraud Detection is in use
Identity theft has become an increasingly real threat throughout the world and we take this concern very seriously. Our payment processing center is equipped with advanced technology to filter out fraudulent and suspicious activity.
Through the use of MaxMind Fraud Protection software we are able to determine illegitimate orders before they are even processed, ensuring that only legitimate and verified orders are approved.
GeoTrust Secure Digital Certificate technology
Our Secure Server is hosted by GeoTrust, one of the world's leading digital certificate providers.
An Secure Certificate enables encryption of sensitive information during online transactions.
You can ensure that the connection is secure by...
Firstly, if the URL (website address) of the page that you are ordering through is a "https" link rather than the usual "http". The 's' indicates that you have entered a secure server.
You can also look for a lock icon in your browser which shows that you are on a secure web page, this icon normally appears on the bottom right hand side of your window but is different for some browsers. The icon will normally look something like this:
Internet Explorer -
Other Important Facts to Guarantee Your Protection
If you pay by credit or charge card online, your transaction will be protected by the Fair Credit Billing Act.
Under the Fair Credit Billing Act, your bank can not hold you liable for more than $50 of fraudulent charges.
If your bank does hold you liable for any of this $50, we will cover the entire liability for you, up to the full $50. We will cover this liability if the unauthorized use of your credit card was no fault of your own from purchases made at HSBCArena-Tickets.com while using the secure server.
Once your order is processed an email confirmation will be sent to the email address you supplied, be sure to keep and print this email as record of your purchase.
This email will include the important details about your order including the delivery address, what you have ordered and your order reference number. If you do not receive an email from us there are several possibilities why.
Although spam blockers are intended to block unwanted emails they can often block emails that you require too, which may be the case.
Alternatively, you may have submitted your email address incorrectly. Either way, if you do not receive an email from us within 48 hours of placing your order please contact us.
We are always at your service and remember, our business is your satisfaction.